JOB TITLE: Managing Director
DEPARTMENT: Administration
SUPERVISOR: Management Company

PRIMARY WORK AREA: Cottage
The Managing Director is employed by the Cottage. The duties and responsibilities are to serve as the Chief Operating Officer.

The list of duties and responsibilities described in this job description is a general outline of activities to be undertaken by a staff member. It is not a complete description of a job, for each staff will bring special skills and ideas to their work. Each staff is encouraged to work with Management in using their special skills and ideas on the job.
Employment involves not only acceptance of responsibility for a specific position, but also involves a responsibility for being part of the Cottage. This broader responsibility means all of us must be ready, willing and able to recognize the needs of the Cottage and its Residents and to act quickly when the need arises. All positions - all jobs - all work assignments - in the Cottage carry this common responsibility: all are to be performed in such a manner as to demonstrate our concern for the needs and aspirations of our Residents. Basically, this will require caring, alertness and responsiveness on the part of all of us and will often involve performing tasks outside those normal duties outlined in our individual job descriptions.

General Description:
Organizes, directs and supervises all functions and personnel in the Cottage. Responsible for achievement of residency agreement signings and occupancy goals through the direct solicitation of prospective residents and performing all public relations efforts of the Cottage.

Duties:
• Responsible for achievement of occupancy goals established in the marketing plan.
• Performs duties assigned by Management Company in implementation of marketing plan strategies within budgetary controls.
• Achieves individual lease signing, and move in goals.
• Achieves closing of movein/contract signing.  This responsibility may not be delegated to anyone other than another Managing Director or Regional Managing Director.
• Discusses with the Management Company issues concerning program of services and policy changes and other suggestions for improving marketing and sales success.
• Maintains ongoing liaison with hospital and health agencies.
• Responsible for the optimal health and welfare of the Residents.
• Organizes, directs and supervises program development and coordination of all services.
• Directs consultation and counseling with Residents.
• Discusses with the Management Company issues concerning program and policy changes.
• Prepares annual budget and monthly financial statements in consultation with financial staff.
• Advises Management Company concerning the Cottage’s needs.
• Follows established policies and procedures for keeping records and completing forms.
• Prepares and submits reports for State Agencies.
• Meets with department directors/coordinators on a regular basis.
• Implements changes in operating procedures.
• Meets with Residents and staff committees as needed.
• Authorizes the purchases of supplies and equipment, inventory, and furnishings for the upkeep of the buildings and grounds.
• Continues professional growth through current literature, institutes, workshops, and memberships in professional organizations.
• Understands fully the fire, safety and emergency procedures of the Cottage.
• Maintains ongoing liaison with hospital and health agencies.
• Hires, trains, and supervises department directors/coordinators.
• Interprets the Cottage’s philosophy to the Residents, Residents’ families, Residents’ friends, and staff members as well as other health agencies.
• Negotiates and prepares contracts with consultants and outside vendors. Contracts must be reviewed and signed by the Management Company.
• Works with the Marketing staff in their Marketing efforts, including the closing with the Resident.
• Ensures that all paperwork to be included in the Resident’s file is received.
• Provides the Management Company with accurate and on time management information.
• May perform other duties as directed by the Management Company.
• Organizes, coordinates, and oversees all staff duties.
• Carries out the billing policies and procedures.
• Prepares recommendations for ensuing budget year.
• Works within the current budgetary guidelines.
• Acts as initial contact for Residents with concerns.
• Interprets the budgetary guidelines to staff and maintains control over expenditures.
• Reviews all expenditures, establishes proprieties and makes recommendations for changes.
• Performs all work or assigns work and is responsible for satisfactory completion of work scheduled in the Managing Director Checklist and other position checklists.

Qualifications:
Personal: Good mental and physical health, grooming, appropriate manner and conduct.  Possess integrity and responsibility with ability to make decisions.  Understand the problems of aging and interest in creating an atmosphere of "caring" among the staff.  Must be able to lift 75 pounds unassisted and 125 pounds per person in a two-person lift.  Must demonstrate proper body mechanics when required to lift or assist in a lift.
Education: Bachelor’s Degree or equivalent experience.
Job Knowledge: Familiar with gerontology and an overall view of health care delivery, including State regulations. Visions in planning and adaptability to change.